This position is responsible for handling incoming telephone calls, welcoming visitors, and coordinating conference room reservations. It requires a courteous and professional individual with solid customer service experience. The ideal candidate will possess superb organizational skills and the ability to handle a multitude of tasks simultaneously, to meet deadlines, and to exercise independent judgment. This position may also be responsible for providing administrative support to multiple attorneys and timekeepers in various practice areas of law. Spencer Fane offers an excellent benefits package and an opportunity to work in a collaborative and challenging environment.
The Help Desk Analyst will help champion excellent service management as the front line in the process. This role will help manage incidents, problems, and change requests from start to finish by taking service requests via email, phone, IM, and other means.
The Paralegal Assistant position is a non-exempt, full time position. This position is responsible for proactively providing direct billable and administrative support to the attorneys and paralegals primarily in the Financial Services/Litigation Groups. The individual will be working in a dynamic environment that requires excellent organization, handling a multitude of tasks simultaneously, independent thinking and self-direction, the ability to work well with people, and determination to get the job done.