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Crisis Response

Spencer Fane attorneys help organizations and individuals respond to legal crisis situations involving law enforcement and government agencies. From the early hours of a crisis, our attorneys manage and guide our clients through legal, practical and communications challenges. Whether it is discovery of an internal situation or an unexpected external event, our goal is your goal: to protect you and your business every step of the way through a crisis.

We often are engaged on high-profile matters where protecting the client’s relationship with stakeholders, the public and the media are of high importance. We work on these critical communications while assessing how to minimize any legal liability and potential damages—both in the immediate term and later during potential litigation or enforcement proceedings.

A crisis situation requires immediate focus on communications with constituents and media, and our attorneys assist our clients in those communications. Our team works often with outstanding crisis communications firms to manage the flow of information, maintain stakeholder confidence and protect the company.

Our attorneys also work with clients, especially those in heavily regulated industries, to draft best practices and policies aimed at avoiding the potential for crisis situations. We design incident response plans that help leaders act quickly and deliberately in the face of a high-profile matter, from the first moments of a crisis through resolution. Following resolution, we also work with our clients to assess potential improvements in best practices, policies, procedures, and incident response plans.

Our crisis response experience includes:

  • Launched internal investigation upon client’s discovery of executive misconduct regarding abuse of accounting procedures, resulting in resolution of issues and development of new protocols
  • Counsel for national medical services provider in government enforcement action
  • Responded to catastrophic incident within 24 hours and guided client through resulting 12-month investigation conducted by several federal and state agencies
  • Served as breach guide for multiple national and international companies responding to a data breaches spanning multiple countries and all US jurisdictions that were timely and effective, resulting in no fines or penalties by regulators and no claims by data subjects