In an article published in Collection Advisor, Spencer Fane partner Pat McLaughlin updates readers on a recent ruling by the United States Court of Appeals for the Eleventh Circuit that allows a consumer to partially revoke his or her consent to receive automated telemarketing calls.
In the article, Pat mentions that the “ruling presents complications for telemarketers and debt collectors by giving rise to potential TCPA liability based on equivocal and unclear statements by a consumer.” He suggests that telemarketers and debt collectors “put procedures in place to confirm and promptly act upon revocation of consent, whether partial or complete.” You can read the full article here.
Pat McLaughlin is a commercial litigator who defends clients against individual and class action consumer cases based on the FDCPA and the TCPA.