The Receptionist is responsible for handling incoming telephone calls, welcoming visitors, and coordinating conference room reservations. Superb organizational skills, the ability to handle a multitude of tasks simultaneously, meeting deadlines, and exercising independent judgment on a daily basis is key.
- Welcomes and attends to clients/guests promptly and courteously; always maintaining an upbeat and pleasant attitude
- Answers and directs incoming and internal telephone calls in a timely manner; communicating with attorneys and clients in a professional manner with discretion and confidentiality
- Maintains conference room calendars and communicates with Office Services/Hospitality to ensure proper arrangements are made for meal ordering
- Accepts and logs in all FedEx, UPS and courier deliveries
- Assists with projects as assigned
- Interacts positively with attorneys and staff in a fast -paced environment, remaining flexible, proactive, resourceful, and efficient
QUALIFICATIONS / SKILLS
- High School Diploma or equivalent preferred
- 1-3 years prior experience in customer service or receptionist role required
- Experience in professional business environment preferred
- Excellent oral communication skills, excellent organizational abilities, and strong problem solving skills required
- Experience with Microsoft Office required, including Word, Outlook, and Excel
- Knowledge of phone systems
- Position is generally sedentary in nature; involves sitting most of the time, but may involve walking or standing for brief periods of time
- Ability to routinely lift up to 10 lbs
- Ability to perform repetitive motions
- Ability to sit, stand and walk required
- Ability to reach, lift, climb, balance, stoop and crouch required
- Ability to see and read PC screens; detect color coding, read fine print, and/or normal type size print
Please send resume to firstname.lastname@example.org.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees.